With years of experience in eLearning, I have honed skills in assessing client needs, developing strategic plans, and managing production schedules for maximum efficiency. Some of my developed skills include:

• Designing and leading development projects from start to finish, while applying adult learning principles and effective eLearning techniques.
• Collaborating with SMEs, instructional designers (IDs), and the Learning & Professional Development Management team to maintain high-quality work products.
• Writing training task matrices and learning objectives to ensure mastery of learning objectives.
• Driving innovation efforts by developing product technology and processes to increase efficiency and effectiveness.
• Providing exceptional customer service and creating positive lasting impressions.
• Expertise in instructional design for eLearning and blended learning, including integration of multimedia elements.
• Strong communication, critical thinking, and problem-solving skills.
• Flexibility to shift focus in a fast-paced environment with changing priorities.

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